Include what you were trying to do, what happened instead, and (if relevant) which application in your tracker was affected — it helps us track down the issue faster.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Hiair","colors":{"primary":"#f45b2d","light":"#e54f23","dark":"#dc4e24"},"logo":{"light":"https://mintcdn.com/hiair/M_fuC4TCrh1F6GgC/logo/logo-light.png?fit=max\u0026auto=format\u0026n=M_fuC4TCrh1F6GgC\u0026q=85\u0026s=ad00a43106ce25ceccd3a933b6a8e4d7","dark":"https://mintcdn.com/hiair/M_fuC4TCrh1F6GgC/logo/logo-dark.png?fit=max\u0026auto=format\u0026n=M_fuC4TCrh1F6GgC\u0026q=85\u0026s=abf74de89eff6fab072a4d6d144906ea"},"favicon":"https://mintcdn.com/hiair/TxfYgLphVkwloVbM/favicon.png?fit=max\u0026auto=format\u0026n=TxfYgLphVkwloVbM\u0026q=85\u0026s=602d898b45f344b488fe45cbed88c748","navbar":{"links":[{"href":"https://hiair.ai/auth/login","label":"Sign in"}],"primary":{"type":"button","label":"Start applying free","href":"https://hiair.ai/auth/signup"}},"footer":{"socials":{"linkedin":"https://www.linkedin.com/company/hiairai","youtube":"https://www.youtube.com/@Hiair-r1f","discord":"https://discord.gg/7jZzPrDj5Q"}},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"hiair","hasAudioNarration":false,"actualSubdomain":"hiair","customDomains":[],"gitSource":{"type":"github","owner":"hiair-ai","repo":"hiair-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"latestBuiltDeploymentHistoryId":"6aa73c92fa2e609cdb85ebb6","collectionId":"6216617f-e10f-4faa-962e-8fc75fc343c6","liveDeploymentHistoryId":"6aa73c92fa2e609cdb85ebb6","schemaVersion":"v3"},"entitlements":{"AI_CHAT":{"status":"DISABLED"},"WEB_MCP":{"status":"DISABLED"},"NARRATION":{"status":"DISABLED"}},"buildId":"6aa73c92fa2e609cdb85ebb6","clientVersion":"0.0.4067","searchFilterCounts":[{"language":"default","tag":"CLI","count":5},{"language":"default","tag":"Features","count":3},{"language":"default","tag":"Account \u0026 Billing","count":2},{"language":"default","tag":"Support","count":2},{"language":"default","tag":"Getting Started","count":2}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"troubleshooting","slug":"/troubleshooting","pageMetadata":{"title":"Troubleshooting","description":"Still stuck? Here's how to reach us","href":"/troubleshooting"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Still stuck? Here’s how to reach us\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,p:`p`,..._provideComponents(),...props.components},{Card,CardGroup}=_components;if(!Card)_missingMdxReference(`Card`,true);if(!CardGroup)_missingMdxReference(`CardGroup`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[`If something isn’t working as expected and you didn’t find an answer in the `,_jsx(_components.a,{href:`/faq`,children:`FAQ`}),`, reach out directly:`]}),`\n`,_jsxs(CardGroup,{cols:2,children:[_jsx(Card,{title:`Email`,icon:`envelope`,href:`mailto:admin@hiair.ai`,children:_jsx(_components.p,{children:_jsx(_components.a,{href:`mailto:admin@hiair.ai`,children:`admin@hiair.ai`})})}),_jsx(Card,{title:`Discord`,icon:`discord`,href:`https://discord.gg/7jZzPrDj5Q`,children:_jsx(_components.p,{children:`Join the community`})})]}),`\n`,_jsxs(_components.p,{children:[`Include what you were trying to do, what happened instead, and (if relevant) which application in your `,_jsx(_components.a,{href:`/features/application-tracker`,children:`tracker`}),` was affected — it helps us track down the issue faster.`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Troubleshooting","description":"Still stuck? Here's how to reach us","href":"/troubleshooting"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"subdomain":"hiair","siteName":"Hiair","title":"Troubleshooting - Hiair","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-09-13T01:41:21.292Z","originalFileLocation":"troubleshooting.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Still stuck? Here\u0026#x27;s how to reach us\">\u003cmeta data-mint-head name=\"application-name\" content=\"Hiair\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Troubleshooting - Hiair\">\u003cmeta data-mint-head property=\"og:description\" content=\"Still stuck? Here\u0026#x27;s how to reach us\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Hiair\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://hiair.mintlify.app/troubleshooting\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://hiair.mintlify.app/_mintlify/api/og/v2?division=Support\u0026amp;title=Troubleshooting\u0026amp;description=Still+stuck%3F+Here%27s+how+to+reach+us\u0026amp;theme=522ae5f1a1d7d5e3cf0138e1\u0026amp;signature=219b6b449ee06e6dad9a7f99fc45087c8624defe7f95dfa2db5e092b5f6bbdbb\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Troubleshooting - Hiair\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Still stuck? Here\u0026#x27;s how to reach us\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://hiair.mintlify.app/_mintlify/api/og/v2?division=Support\u0026amp;title=Troubleshooting\u0026amp;description=Still+stuck%3F+Here%27s+how+to+reach+us\u0026amp;theme=522ae5f1a1d7d5e3cf0138e1\u0026amp;signature=219b6b449ee06e6dad9a7f99fc45087c8624defe7f95dfa2db5e092b5f6bbdbb\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/hiair/ng2diFBex0ErNwrp/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Hiair\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#f45b2d\">\u003clink data-mint-head rel=\"canonical\" href=\"https://hiair.mintlify.app/troubleshooting\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/troubleshooting.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://hiair.mintlify.app/#organization\",\"name\":\"Hiair\",\"url\":\"https://hiair.mintlify.app\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/hiair/M_fuC4TCrh1F6GgC/logo/logo-light.png?fit=max\u0026auto=format\u0026n=M_fuC4TCrh1F6GgC\u0026q=85\u0026s=ad00a43106ce25ceccd3a933b6a8e4d7\"}},{\"@type\":\"WebSite\",\"@id\":\"https://hiair.mintlify.app#website\",\"name\":\"Hiair\",\"url\":\"https://hiair.mintlify.app\",\"publisher\":{\"@id\":\"https://hiair.mintlify.app/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://hiair.mintlify.app/troubleshooting#webpage\",\"url\":\"https://hiair.mintlify.app/troubleshooting\",\"name\":\"Troubleshooting\",\"description\":\"Still stuck? Here's how to reach us\",\"dateModified\":\"2026-09-13T01:41:21.292Z\",\"isPartOf\":{\"@id\":\"https://hiair.mintlify.app#website\"},\"breadcrumb\":{\"@id\":\"https://hiair.mintlify.app/troubleshooting#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://hiair.mintlify.app/troubleshooting#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Support\",\"item\":\"https://hiair.mintlify.app/faq\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshooting\",\"item\":\"https://hiair.mintlify.app/troubleshooting\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://hiair.mintlify.app/troubleshooting#article\",\"headline\":\"Troubleshooting\",\"name\":\"Troubleshooting\",\"description\":\"Still stuck? Here's how to reach us\",\"url\":\"https://hiair.mintlify.app/troubleshooting\",\"mainEntityOfPage\":{\"@id\":\"https://hiair.mintlify.app/troubleshooting#webpage\"},\"dateModified\":\"2026-09-13T01:41:21.292Z\",\"publisher\":{\"@id\":\"https://hiair.mintlify.app/#organization\"},\"isPartOf\":{\"@id\":\"https://hiair.mintlify.app#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Hiair\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Hiair","nav":{"global":null,"groups":[{"group":"Getting Started","pages":[{"title":"Welcome to Hiair","href":"/index"},{"title":"Quickstart","href":"/quickstart"}]},{"group":"Features","pages":[{"title":"The Apply Agent","href":"/features/apply-agent"},{"title":"Resume Tailoring","href":"/features/resume-tailoring"},{"title":"Application Tracker","href":"/features/application-tracker"}]},{"group":"CLI","pages":[{"title":"CLI Overview","href":"/cli/overview"},{"title":"Install \u0026 Pair","href":"/cli/install"},{"title":"Command Reference","href":"/cli/commands"},{"title":"Applying from the CLI","href":"/cli/apply"},{"title":"CLI Troubleshooting","href":"/cli/troubleshooting"}]},{"group":"Account \u0026 Billing","pages":[{"title":"Credits","href":"/account-and-billing/credits"},{"title":"Deleting Your Account","href":"/account-and-billing/deleting-your-account"}]},{"group":"Support","pages":[{"title":"Frequently Asked Questions","description":"Answers to the questions we hear most","href":"/faq"},{"title":"Troubleshooting","href":"/troubleshooting"}]}]},"basePath":"","title":"Troubleshooting - Hiair","buildId":"dpl_9VVk5y1P8k1ATeJguVngy9Q3cmbD","deploymentId":"dpl_9VVk5y1P8k1ATeJguVngy9Q3cmbD","dynamics":[],"chunks":[]}